Privacy Statement

Written by Emily Wilsdon on 20 May 2018

As you will be aware, the General Data Protection Regulations (GDPR) comes into force on 25th May 2018, replacing the Data Protection Act. It is a new EU law which the UK is signed up to and represents a major overhaul of data protection legislation. 

You can review our GDPR Privacy Policy below... 

Privacy policy

1.       Introduction

1.1    We are committed to safeguarding the privacy of our website visitors and service users.

1.2    This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data.

1.3    We use cookies on our website. Insofar as those cookies are not strictly necessary for the provision of our website and services, we will ask you to consent to our use of cookies when you first visit our website.

1.4    Our website incorporates privacy controls which affect how we will process your personal data. By using the privacy controls, you can specify whether you would like to receive direct marketing communications and limit the publication of your information. 

1.5    In this policy, "we", "us" and "our" refer to Creeksea Place Barns, Parlour Cafe and Saltmarsh Spa and Fitness.[ For more information about us, see Section 13.]

2.       Credit

2.1    This document was created using a template from SEQ Legal (https://seqlegal.com).

3.       How we use your personal data

3.1    In this Section 3 we have set out:

(a)    the general categories of personal data that we may process;

(b)    the purposes for which we may process personal data; and

(c)    the legal bases of the processing.

3.2    We may process your account data ("account data"). The account data may include your name and email address. The source of the account data is you. The account data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is consent OR our legitimate interests, namely the proper administration of our website and business.

3.3    We may process your personal data that are provided in the course of the use of our services ("service data"). The source of the service data is you. The service data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is consent OR our legitimate interests, namely [the proper administration of our website and business OR the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

3.4    We may process information that you post for publication on our website or through our services ("publication data"). The publication data may be processed for the purposes of enabling such publication and administering our website and services. The legal basis for this processing is consent OR our legitimate interests, namely the proper administration of our website and business OR the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

3.5    We may process information contained in any enquiry you submit to us regarding goods and/or services ("enquiry data"). The enquiry data may be processed for the purposes of offering, marketing and selling relevant goods and/or services to you. The legal basis for this processing is consent.

3.6    We may process information relating to our customer relationships, including customer contact information ("customer relationship data"). The customer relationship data may include your name, your contact details, and information contained in communications between us and you. The source of the customer relationship data is you. The customer relationship data may be processed for the purposes of managing our relationships with customers, communicating with customers, keeping records of those communications and promoting our products and services to customers. The legal basis for this processing is consent OR our legitimate interests, namely the proper management of our customer relationships.

3.7    We may process information relating to transactions, including purchases of goods and services, that you enter into with us and/or through our website ("transaction data"). The transaction data may include your contact details, your card details and the transaction details. The transaction data may be processed for the purpose of supplying the purchased goods and services and keeping proper records of those transactions. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract and our legitimate interests, namely the proper administration of our website and business.

3.8    We may process information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters ("notification data"). The notification data may be processed for the purposes of sending you the relevant notifications and/or newsletters. The legal basis for this processing is consent OR the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

3.9    We may process information contained in or relating to any communication that you send to us ("correspondence data"). The correspondence data may include the communication content and metadata associated with the communication. Our website will generate the metadata associated with communications made using the website contact forms. The correspondence data may be processed for the purposes of communicating with you and record-keeping. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business and communications with users.

3.10  We may process any of your personal data identified in this policy where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.

3.11  We may process any of your personal data identified in this policy where necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, or obtaining professional advice. The legal basis for this processing is our legitimate interests, namely the proper protection of our business against risks.

3.12  In addition to the specific purposes for which we may process your personal data set out in this Section 3, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

3.13  Please do not supply any other person's personal data to us, unless we prompt you to do so.

4.       Providing your personal data to others

4.1    We may disclose your personal data to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes, and on the legal bases, set out in this policy. 

4.2    Financial transactions relating to our website and services are handled by our payment services providers, World Pay. We will share transaction data with our payment services providers only to the extent necessary for the purposes of processing your payments, refunding such payments and dealing with complaints and queries relating to such payments and refunds. You can find information about the payment services providers' privacy policies and practices at https://www.worldpay.com/uk/privacy-policy.

4.3    In addition to the specific disclosures of personal data set out in this Section 4, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

5.       Retaining and deleting personal data

5.1    This Section 5 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.

5.2    Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

5.3    We will retain your personal data as follows:

(a)    Payment details will be retained for a maximum period of 6 months following your booking date.

(b)    Personal data will be retained for a maximum period of 1 year following your last transaction date.

5.4    In some cases it is not possible for us to specify in advance the periods for which your personal data will be retained. In such cases, we will determine the period of retention based on the following criteria:

(a)    the period of retention of personal data category will be determined based on the last date that we need to access your information.

5.5    Notwithstanding the other provisions of this Section 5, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

6.       Amendments

6.1    We may update this policy from time to time by publishing a new version on our website.

6.2    You should check this page occasionally to ensure you are happy with any changes to this policy.

6.3    We may notify you of significant changes to this policy by email.

7.       Your rights

7.1    In this Section 7, we have summarised the rights that you have under data protection law. Some of the rights are complex, and not all of the details have been included in our summaries. Accordingly, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.

7.2    Your principal rights under data protection law are:

(a)    the right to access;

(b)    the right to rectification;

(c)    the right to erasure;

(d)    the right to restrict processing;

(e)    the right to object to processing;

(f)    the right to data portability;

(g)    the right to complain to a supervisory authority; and

(h)    the right to withdraw consent.

7.3    You have the right to confirmation as to whether or not we process your personal data and, where we do, access to the personal data, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data. Providing the rights and freedoms of others are not affected, we will supply to you a copy of your personal data. The first copy will be provided free of charge, but additional copies may be subject to a reasonable fee.

7.4    You have the right to have any inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed.

7.5    In some circumstances you have the right to the erasure of your personal data without undue delay. Those circumstances include: the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; you withdraw consent to consent-based processing; you object to the processing under certain rules of applicable data protection law; the processing is for direct marketing purposes; and the personal data have been unlawfully processed. However, there are exclusions of the right to erasure. The general exclusions include where processing is necessary: for exercising the right of freedom of expression and information; for compliance with a legal obligation; or for the establishment, exercise or defence of legal claims.

7.6    In some circumstances you have the right to restrict the processing of your personal data. Those circumstances are: you contest the accuracy of the personal data; processing is unlawful but you oppose erasure; we no longer need the personal data for the purposes of our processing, but you require personal data for the establishment, exercise or defence of legal claims; and you have objected to processing, pending the verification of that objection. Where processing has been restricted on this basis, we may continue to store your personal data. However, we will only otherwise process it: with your consent; for the establishment, exercise or defence of legal claims; for the protection of the rights of another natural or legal person; or for reasons of important public interest.

7.7    You have the right to object to our processing of your personal data on grounds relating to your particular situation, but only to the extent that the legal basis for the processing is that the processing is necessary for: the performance of a task carried out in the public interest or in the exercise of any official authority vested in us; or the purposes of the legitimate interests pursued by us or by a third party. If you make such an objection, we will cease to process the personal information unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims.

7.8    You have the right to object to our processing of your personal data for direct marketing purposes (including profiling for direct marketing purposes). If you make such an objection, we will cease to process your personal data for this purpose.

7.9    You have the right to object to our processing of your personal data for scientific or historical research purposes or statistical purposes on grounds relating to your particular situation, unless the processing is necessary for the performance of a task carried out for reasons of public interest.

7.10  To the extent that the legal basis for our processing of your personal data is:

(a)    consent; or

(b)    that the processing is necessary for the performance of a contract to which you are party or in order to take steps at your request prior to entering into a contract,

        and such processing is carried out by automated means, you have the right to receive your personal data from us in a structured, commonly used and machine-readable format. However, this right does not apply where it would adversely affect the rights and freedoms of others.

7.11  If you consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your habitual residence, your place of work or the place of the alleged infringement.

7.12  To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.

7.13  You may exercise any of your rights in relation to your personal data by written notice to us.

8.       Our details

8.1    This website is owned and operated by Harry and Emily Wilsdon

8.2    Our principal place of business is at Creeksea Place Farm, Ferry Road, Burnham on Crouch, Essex CM0 8PJ

8.4    You can contact us:

(a)    by post, to the postal address given above;

(b)    using our website contact form;

(c)    by telephone, on 01621 786 503 or

(d)    by email, using info@creekseaplacebarns.co.uk

9.       Data protection officer

 

14.1  Our data protection officer's contact details are: Emily Wilsdon 07725 082 885


Share this article:   Next article →

From The Blog

Introducing The Clockwork Hotel
Posted on 03/12/2018
An overnight immersive experience you will never forget!... Read more
Introducing Foot Golf to Creeksea!
Posted on 23/05/2018
Join us this Saturday for FREE disc golf and foot golf games at our brand new course!... Read more
Snow at Creeksea
Posted on 05/03/2018
During Storm Emma last week, Creeksea experienced the heaviest snowfall it has had since Creeksea Place Barns has been here...... Read more
Special Extras Available at Creeksea Place Barns
Posted on 27/02/2018
There are a range of great activities available at Creeksea Place Barns, check them out here!... Read more
Event Space at Creeksea Place Barns
Posted on 25/01/2018
Our new price list for hire of the Parlour Cafe, located next to Creeksea Place Barns ideal for parties, weddings and more!... Read more
Valentine´s Day Offer - 20% off and FREE Prosecco!
Posted on 22/01/2018
Stay with us this Valentine´s Day to enjoy 20% off your stay and a free bottle of prosecco on arrival.... Read more
Upcoming Events at Creeksea Place Farm
Posted on 15/01/2018
We have released our list of events for Spring/Summer 2018 including two music festivals and a family fun day!... Read more
20% OFF in our January Sale!
Posted on 03/01/2018
Our January sale has started, book now to enjoy 20% off all stays before Easter 2018!... Read more
Merry Christmas Everyone!
Posted on 04/12/2017
We wanted to wish all of our visitors, from the past, present and future, a very Merry Christmas and a happy 2018!... Read more
Christmas in Creeksea
Posted on 29/11/2017
Join us 10am to 4pm on the 2nd & 3rd of December for our Spectacular "Christmas in Creeksea" - Christmas Market, Santa´s Grotto and Festive Food & Drink... Read more
Extended Opening Hours for our Gym & Spa!
Posted on 11/10/2017
Good news! We have extended the opening hours of our onsite gym and spa!... Read more
Try Disc Golf!
Posted on 04/10/2017
Play Disc Golf at Creeksea Place Barns!... Read more
Introducing Our New Luxury Property
Posted on 14/09/2017
Introducing our new luxury holiday home, Tideways, now available to book!... Read more
January Sale Now On - 20% off!
Posted on 06/01/2017
Book a stay in January, February or March and receive 20% off our normal prices!... Read more
Christmas in Creeksea
Posted on 16/11/2016
Join us 10am to 5pm on the 3rd & 4th of December for our Spectacular "Christmas in Creeksea" - Christmas Market, Santa´s Grotto, Choirs/Singers & Festive Food & Drink!... Read more
Private Evening Hire of the Spa Now Available!
Posted on 09/11/2016
You can now privately hire our spa area on Friday, Saturday and Sunday evenings from 8-10pm!... Read more
Introducing Our New On-Site Gym and Spa!
Posted on 01/09/2016
Saltmarsh Spa and Fitness now open at Creeksea Place Barns!... Read more
Evenings at the Parlour Cafe
Posted on 31/08/2016
Our on-site cafe will soon also be open during the evenings!... Read more
Summer Holiday Special
Posted on 07/07/2016
Take advantage of our latest offer, 3 for 2 on stays with us this summer!... Read more
Celebrating a Special Occasion at Creeksea Place Barns?
Posted on 28/06/2016
If you´re planning a celebration at the barns why not add hire of the Parlour Cafe to your stay and make the occasion even more special?... Read more
Our Midsummer Festival Returns for 2016
Posted on 08/06/2016
Creeksea Place Farm´s Midsummer Weekend is back!... Read more
Wedding Season at Creeksea Place Farm
Posted on 02/06/2016
Accommodation and venue hire for 2016, 2017 & 2018 weddings!... Read more
Our Annual Festival Returns!
Posted on 10/07/2015
Music and Food Festival in the Parlour Cafe, Burnham on Crouch!... Read more
Best Self Catering in Essex!
Posted on 17/03/2015
Winner of the Best Self Catering Facility in Essex!... Read more
Our Award Winning Gardens!
Posted on 01/10/2014
The Gardens at Creeksea Place Barns in Essex... Read more
Upcoming Events at the Parlour Cafe
Posted on 05/08/2014
What´s on at the Parlour Cafe in August?... Read more
Mother´s Day Afternoon Tea at The Parlour Cafe
Posted on 28/02/2014
Treat mum to a luxury afternoon tea at the Parlour Cafe on Mother´s Day!... Read more
Free Champagne and Chocolates for Valentine´s Day!
Posted on 21/01/2014
Valentine´s Day Special Offer... Read more
Best Self Catering in Essex!
Posted on 25/10/2013
Creeksea Place Barns has won Best Self Catering at the Essex Tourism and Hospitality Awards!... Read more
Something Special Treatment Rooms!
Posted on 04/10/2013
Something Special Treatment Rooms at Creeksea Place Barns!... Read more
Parlour Cafe Now Open!
Posted on 18/07/2013
The New Parlour Cafe at Creeksea Place Barns is now Open!... Read more
Creeksea Place Open Day!
Posted on 20/05/2013
Looking for a beautiful wedding venue? Join us at the Creeksea Place Open Day on Sunday 26th May 2013!... Read more
Wedding Season!
Posted on 03/05/2013
Luxury accommodation for Weddings at Creeksea Place and Mangapp Manor in Burnham on Crouch, Essex.... Read more
The Transformation of the Barns
Posted on 11/04/2013
Pictures of the barn conversion and restoration work in progress.... Read more
Enter to WIN a Yummy Weekend Away!
Posted on 04/04/2013
Enter to WIN a FREE night stay for up to 4 people at Creeksea Place Barns, and a luxury afternoon of tea and cake decorating at Pinkface Cakes Studios!... Read more
Go! Go! Goats!
Posted on 14/03/2013
Creeksea Place Barns welcomes two goats to the farm!... Read more
Meet our New Piggies!
Posted on 03/02/2013
Two new pigs have arrived on the farm at Creeksea Place Barns!... Read more
A fond farewell to Nina the Pig!
Posted on 30/01/2013
Nina, our beloved British Saddleback Pig has found a new home at Keythorpe Valley Farm in Leicester.... Read more
A Snowy Weekend at the Barns!
Posted on 21/01/2013
Play in the snow at Creeksea Place Barns!... Read more
Enter to Win a Free Night Stay!
Posted on 16/01/2013
Enter our competition to win a free night stay at Creeksea Place Barns!... Read more
Celebrate Christmas at Creeksea Place Barns!
Posted on 30/11/2012
Celebrate Christmas at Creeksea Place Barns!... Read more
Burnham-on-Crouch Festive Fayre 2012
Posted on 21/11/2012
Come down to Burnham-on-Crouch on the 1st December for a wonderful Festive Fayre!... Read more
A new arrival on the Farm!
Posted on 07/11/2012
A new arrival on the farm!... Read more
Great Days Out- within 20 minutes drive!!
Posted on 03/08/2012
Things to do near Burnham on Crouch, Essex... Read more
Harvest has Officially Begun!
Posted on 25/07/2012
Harvest has started on the farm!... Read more
Wrekin Farm Shop Open Day!
Posted on 29/06/2012
Wrekin Farm Shop Open Day on Saturday the 30th June!... Read more
Nina´s New Home
Posted on 24/06/2012
Nina the pig has a new house!... Read more
Our New and Imroved Play Area!
Posted on 18/06/2012
Check out our new and improved play area for children!... Read more
New photos of Swift Barn, Lavender Room and Garden Suite!
Posted on 14/06/2012
Visit our site to see photos of our newest conversions, Swift Barn, Lavender Room and Garden Suite!... Read more
Amazing Cakes by Pinkface!
Posted on 09/06/2012
Check out these amazing cakes by local company Pinkface!... Read more
The Ponies are Back!
Posted on 06/06/2012
Meet our newest members of the farm- Jimmy and Zog!... Read more
The Lambs have arrived on the Farm!
Posted on 18/05/2012
Come down to Creeksea Place Barns and meet the newest additions to the farm!... Read more
Welcome to our fabulous new website!
Posted on 23/04/2012
Welcome to the brand new website for Creeksea Place Barns! ... Read more